Velora USA delivers to eligible addresses throughout the United States. Delivery availability will be confirmed during checkout.

Yes. We offer free shipping on eligible orders delivered within the United States.

Delivery times may vary depending on the product, delivery address, and supplier location.

Once your order has been shipped, you will receive an email with tracking information, when available.

Please contact us as soon as possible. We will do our best to help, but orders that are already being processed or shipped may not be changed or canceled.

Available payment methods are displayed at checkout. Payments are processed through secure payment platforms.

Yes. Our website uses security features designed to protect the information you provide while browsing and completing your purchase.

We accept return requests according to our Refund and Return Policy. Please contact us before returning any product so we can provide the necessary instructions.

Please contact us with your order number, a description of the issue, and photos of the item received. Our team will review the case and provide the next steps.

You can contact us through the form available on our website or by using our customer service email. We will respond as soon as possible.